1. Agreement to Terms and Conditions
By accessing, browsing, or using the website located at Vacuumworld.co.nz, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Vacuum World. If you do not agree with any part of these terms, you must immediately discontinue use of this website. We reserve the right to update, change, or replace any part of these terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
2. Intellectual Property and Content Ownership
All content included on this site, such as text, high-definition product imagery, logos, button icons, digital downloads, and data compilations, is the exclusive property of Vacuum World or its content suppliers and is protected by New Zealand and international copyright laws. The compilation of all content on this site is the exclusive property of Vacuum World. You are granted a limited license to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent from us. Any unauthorized use terminates the permission or license granted by Vacuum World.
3. Online Store Terms and Product Accuracy
At Vacuum World, we strive to ensure that all information regarding our vacuum cleaners, floor care products, and accessories is as accurate as possible. However, we do not warrant that product descriptions, pricing, or other content on Vacuumworld.co.nz is 100% accurate, complete, or error-free. In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed for that product. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
4. Pricing, Payments, and GST
All prices displayed on Vacuumworld.co.nz are quoted in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) unless otherwise specified. We reserve the right to change prices for our products at any time without prior notice. Payment must be cleared in full before any order is dispatched. By submitting your payment information, you authorize us to charge the applicable fees to your chosen payment method. We use secure encryption technology to ensure your financial data remains protected during every transaction.
5. Shipping, Delivery, and Risk of Loss
Vacuum World offers delivery services across New Zealand. While we aim to meet all estimated delivery timeframes, these are estimates only and are not guaranteed. We are not liable for any delays caused by our third-party courier partners or natural events. All items purchased from this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery of the goods to the carrier. It is the customer’s responsibility to provide an accurate delivery address; any redelivery fees incurred due to incorrect information will be charged to the customer.
6. Prohibited Uses of the Website
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; or (f) to upload or transmit viruses or any other type of malicious code.
7. Limitation of Liability and Indemnification
To the maximum extent permitted by New Zealand law, Vacuum World shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or loss of data, arising from your use of any of our products or the website. You agree to indemnify, defend, and hold harmless Vacuum World and our affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions.
8. Governing Law and Jurisdiction
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of New Zealand. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New Zealand for any disputes or legal proceedings arising out of or in connection with these terms or your use of Vacuumworld.co.nz.
Note: For specific details regarding returns, repairs, or replacements, please refer to our dedicated Returns and Refund Policy page.